Privacy policy.
Privacy Policy for Urban Transit Solutions Pty Ltd
Introduction
Urban Transit Solutions Pty Ltd ("we", "our", "us") respects your privacy and is committed to protecting the personal information you, clients, business partners, online users and staff, share with us.
Urban Transit Solutions Pty Ltd takes all reasonable steps to ensure that personal information and sensitive information is protected and treated confidentially. This includes protecting privacy in accordance with the National Privacy Principles (NPPs), which are contained in the Privacy Act 1988 (as amended) (the Act).
1. Collection of Personal Information
We collect personal information that is necessary for us to provide our services effectively. This may include, but is not limited to:
- Name
- Contact details (email address, phone number, address)
- Payment information
- Demographic information (age, gender, etc.)
- Information related to your use of our services and products
- Feedback and survey responses
2. Methods of Collection
We collect personal information through various means, including:
- Direct interactions (e.g., when you fill out forms, contact us, or subscribe to our services)
- Automated technologies (e.g., cookies, server logs, and other similar technologies when you interact with our website)
- Third parties (e.g., service providers, business partners, and publicly available sources)
3. Use of Personal Information
We use the personal information we collect to:
- Provide, operate, and maintain our services
- Improve, personalise, and expand our services
- Understand and analyse how you use our services
- Develop new products, services, features, and functionality
- Process transactions and manage your orders
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
- Comply with legal obligations
4. Disclosure of Personal Information
We may disclose your personal information to:
- Our employees, contractors, and related entities
- Third-party service providers for the purpose of enabling them to provide their services, including (but not limited to) IT service providers, data storage, web-hosting and server providers, maintenance or problem-solving providers, marketing or advertising providers, professional advisors, and payment systems operators
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
- Third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
- Third parties to collect and process data
5. Security of Personal Information
We are committed to ensuring the security of your personal information. We take reasonable steps to protect the information we hold from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure and we cannot guarantee absolute security.
6. Access to and Correction of Personal Information
You have the right to access the personal information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us using the contact details below. We may require you to verify your identity before providing you with access to the information.
7. Use of Cookies
Our website uses cookies to enhance your experience. Cookies are small text files placed on your device that assist us in providing a better user experience. You can control the use of cookies at the individual browser level. If you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on our website, and we encourage you to review our Privacy Policy periodically to stay informed about how we are protecting your personal information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Urban Transit Solutions Pty Ltd
450 Graham Street
Port Melbourne, Vic, Australia 3207
Email: info@urbantransit.com.au
Phone: +401 484 252
--
This Privacy Policy is effective as of 28th May 2024.
Terms of Use - Click here to view